EVAL.COM EVALUATION SERVICES AGREEMENT
Eval.com, Inc. looks forward to providing real estate evaluation services to your organization.
The Evaluations and related services provided by Eval.com, Inc. (“Eval.com”) are subject
to the following terms and conditions, which form a contract (“Agreement”) between
Eval.com and the financial institution, other organization, or individual ordering services
or on whose behalf the services are ordered (“Client”). Placement of an order for an
Evaluation constitutes acceptance of this Agreement by the Client. In placing an order
for an Evaluation, the person placing the order represents that he or she has authority to
enter into this Agreement on Client’s behalf and that the Agreement will be binding on
Client.
In the event that Client and Eval.com enter into a separate, written services agreement
executed by both parties, the terms of that separate services agreement shall control
with respect to each item described below to the extent that the separate services
agreement addresses the item.
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General Nature of Evaluation Services. TThe term “Evaluation” as used in this
Agreement refers to a valuation of real property of the type that is described as
an “evaluation” in the federal Interagency Appraisal and Evaluation Guidelines,
dated December 10, 2010 (“Guidelines”), regardless of whether Client is
specifically subject to the Guidelines. An Evaluation is not an “appraisal” under
the Guidelines and generally is not performed by a licensed or certified appraiser
(unless indicated in the Evaluation). Evaluations provided by Eval.com are
supplied for the exclusive use of the Client and other parties, if any, who are
specifically identified as intended users within an Evaluation report. No other
parties should use or rely on an Evaluation. Eval.com grants Client a perpetual,
nonexclusive and nontransferable license to use each Evaluation provided by
Eval.com solely for Client’s internal business purposes. Client has no other right,
title or interest in or to the work product, or to Eval.com’s forms, methodologies
or data. Each Evaluation is also subject to the terms, limiting conditions and
assumptions stated within a specific Evaluation report.
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Fees and Payment. By placing an order for an Evaluation, Client agrees to pay
for the Evaluation ordered. If ordering as a guest without setting up an account, a
credit card must be on file and payment will be processed once a final report is
uploaded. Clients with an established account can choose for payment to be
automatically processed upon delivery or may choose to pay via check delivered
to Eval.com, 232 E 2nd St, Ste 201, Casper WY 82601. A separate invoice will not
be sent and payment is expected within 30 days.
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Evaluation Report Revisions, Corrections and Reconsiderations. Within 30
days after delivery of a completed Evaluation, Eval.com will consider and respond
to requests for revision, correction and/or reconsideration of matters and
opinions stated within the report at no charge to Client. After the 30th day
following delivery of the completed report, any requests for revision, correction
or reconsideration will be considered a new assignment and will be charged for
as a new order, unless Eval.com and Client specifically agree otherwise and
confirm in writing.
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Non-Discrimination. It is the Eval.com's policy to comply with all non-
discrimination laws applicable to its clients and to its services as a provider of
valuation services. In particular, the federal Fair Housing Act (FHAct) prohibits
discrimination in all aspects of "residential real estate related transactions," which
is defined in the law to include residential real estate valuations. In addition, the
Equal Credit Opportunity Act (ECOA) prohibits discrimination in any aspect of a
credit transaction, and applies to all types of credit transactions, both consumer
and commercial. Other federal and state laws provide additional prohibitions
against discrimination. Eval.com and its personnel will comply with all such
applicable laws and their regulations.
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Eval.com’s Warranty. Eval.com warrants that each Evaluation: (a) will conform to
the terms of this Agreement, (b) will be performed in a skillful and workmanlike
manner, and (c) will comply with the requirements stated for Evaluations in the
Guidelines. This warranty shall remain effective for a period of one (1) year
following the date of delivery of the completed Evaluation to Client. The warranty
is exclusive and in lieu of all other representations and warranties, whether
express or implied. For any breach of the warranty, Eval.com will refund the fee
paid by Client for the Evaluation. Eval.com does not warrant or otherwise
guarantee the specific accuracy of the opinion of value stated in an Evaluation.
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Anow Platform. In connection with ordering and receiving Evaluations from
Eval.com, Client may establish an account with the Anow software platform
maintained by Appraisers Now Ltd., which is a third-party provider of valuation
ordering and management software. Client’s use of the Anow platform and
services is subject to Anow’s Terms and Conditions (https://anow.com/terms-
conditions/) and Anow’s Privacy Policy (https://anow.com/privacy-policy/).
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Client’s Legal and Regulatory Compliance. Client is responsible for establishing
and maintaining internal policies and procedures governing its collateral
valuation program in compliance with applicable laws, regulations and guidelines.
As between Client and Eval.com, Client is solely responsible for determining the
appropriate collateral valuation method (i.e., appraisal, evaluation or automated
valuation method) for a specific transaction or use.
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Independent Contractor Relationship. Eval.com shall be an independent
contractor to Client in providing Evaluations or other services described in this
Agreement. Eval.com may subcontract portions of the services to be provided.
Eval.com is not an agent or representative of Client in connection with ordering,
management or provision of Evaluations or other services. Eval.com is not, and
does not act in the capacity of, an appraisal management company and does not
provide appraisal management services as defined under state appraisal
management company laws or under federal law (12 U.S.C. 3350(11)).
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Confidentiality Safeguards Regarding Protected Consumer Information and Confidential Information.
In recognition of responsibilities which may be
imposed on Client and/or Eval.com under the Gramm-Leach-Bliley Act (GLBA),
the Interagency Guidelines Establishing Information Security Standards (“Security
Guidelines”), and other state and federal privacy and confidentiality requirements,
Eval.com agrees that it will maintain and follow security policies and procedures
designed to protect consumer information and confidential information. Such
policies and procedures include:
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Access controls to its information systems to permit only authorized
individuals to view or obtain protected consumer information and
confidential information;
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Prohibitions against employees and subcontractors improperly disclosing
protected consumer information and confidential information; and
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Backups and storage redundancies to protect against destruction, loss, or
damage of protected consumer information and confidential information
due to potential environmental hazards, such as fire and water damage or
technological failures.
In the event of any suspected or actual unauthorized access, use, loss or
disclosure of protected consumer information or confidential information by
Eval.com or any persons under its control (collectively, “Release”), Eval.com will:
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Promptly notify Client upon Eval.com’s first awareness of the Release;
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Promptly investigate and determine the extent and cause of any Release;
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Confer with Client about proposed corrective actions to be taken and
comply with Client’s reasonable requests for corrective action;
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In the case of a Release of protected consumer information, cooperate
with Client to notify Client’s customers or other affected individuals as to
the facts and circumstances of the Release and cooperate fully with all
government regulatory agencies and law enforcement agencies. Except as
strictly required by any applicable law or regulation, however, Eval.com
agrees that it will not inform any third party of any Release without prior
consultation with and written consent from Client; and
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Prepare timely reports to Client regarding the extent of the Release,
identification of affected individuals, and the corrective actions taken.
Eval.com maintains and adheres to a Privacy Policy. Eval.com’s most current
Privacy Policy (eval.com/privacy-policy/) is available on the Eval.com website and
is incorporated into and forms part of this Agreement.
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No Responsibility for Certain Conditions and Assumptions. Notwithstanding
that an Evaluation may comment on, consider or assume certain conditions about
the subject property, neither the individual preparer of an Evaluation nor
Eval.com (or any third parties providing data or assistance to Eval.com) shall have
any responsibility for investigating or have any liability for matters pertaining to:
(a) title defects, liens or encumbrances affecting the property; (b) the property’s
compliance with local, state or federal zoning, planning, building, disability access
and environmental laws, regulations and standards; (c) building permits and
planning approvals for improvements on the property; (d) structural or
mechanical soundness or safety; (e) contamination, environmental problems,
mold, pollution, storage tanks, soil problems, biological contamination, animal or
insect infestations and other hazardous or hidden conditions affecting the
property; (f) encroachments, easements or property line issues; and (g) any other
conditions and matters for which persons performing Evaluations for lending
purposes under the Guidelines are not customarily deemed to have professional
expertise.
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Maximum Time Period for Legal Actions. Unless the time period is shorter
under applicable law, any legal action or claim relating to an Evaluation shall be
filed within one (1) year from the date of delivery of the Evaluation or, in the case
of acts or conduct by the preparer or Eval.com after delivery of the report, one (1)
year from the date of the alleged acts or conduct. The time period stated in this
section shall not be extended by any delay in the discovery or accrual of the
underlying claims, causes of action or damages. The time period stated in this
section shall apply to all claims or causes of action of any type, except for
intentional fraud or intentionally wrongful conduct.
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Limitations of Liability. Any liability of the preparer of an Evaluation or Eval.com
in relation to an Evaluation or to other matters under this Agreement, other than
intentionally fraudulent or intentionally wrongful conduct, shall be limited to the
compensation actually paid for the Evaluation. IN NO EVENT, HOWEVER, SHALL
EVAL.COM OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS
OR AFFILIATES BE LIABLE TO CLIENT, WHETHER IN CONTRACT OR IN TORT OR
UNDER ANY OTHER LEGAL THEORY, FOR ANY INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES, ARISING OUT OF OR IN
CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF THIS
AGREEMENT, OR FOR ANY CLAIM MADE AGAINST CLIENT BY ANY OTHER
PARTY, EVEN IF EVAL.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH A
CLAIM.
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Assignment. This Agreement may be assigned, in whole or in part, by Eval.com
to a successor following any sale of ownership interests, merger, asset sale, or
similar transaction. Otherwise, neither party may assign this Agreement without
the express written consent of the other party. Any attempt to assign this
Agreement in violation of this paragraph shall be void.
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Modifications. Eval.com may revise the terms and conditions of this Agreement
from time to time, on a prospective basis, by providing the most up-to-date
revision in the ordering platform for Evaluations.
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Governing Law and Jurisdiction for Disputes. This Agreement shall be
construed and governed under the laws of Wyoming without reference to its
conflicts of laws principles. The parties hereby agree and consent to the exclusive
jurisdiction and venue of the federal and state courts in Wyoming for resolution
of all disputes between the parties arising under this Agreement.
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Invalidity of Any Term. If any part of this Agreement is held invalid or
unenforceable, that portion shall be construed in a manner consistent with
applicable law to reflect, as nearly as possible, the original intentions of the
parties, and the remaining portions shall remain in full force and effect.
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No Third-Party Beneficiaries. This Agreement is intended solely for the benefit
of Client and Eval.com and any permitted successors-in-interest or assignees and
not for the benefit of any other person or entity. Nothing contained in this
Agreement, express or implied, is intended to confer upon any person or entity,
other than Client and Eval.com and their permitted successors-in-interest and
assignees, any rights or remedies under or by reason of this Agreement.
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Force Majeure. Neither party will be responsible for any failure or delay in the
performance of its obligations under this Agreement (except for any payment
obligations) due to causes beyond its reasonable control, which may include,
without limitation, labor disputes, strikes, lockouts, shortages of or inability to
obtain energy, raw materials or supplies, denial of service or other malicious
attacks, telecommunications failure or degradation, pandemics, epidemics, public
health emergencies, governmental orders and acts (including government-
imposed travel restrictions and quarantines), material changes in law, war,
terrorism, riot, or acts of God.
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Section Headings. The headings of sections in this Agreement are provided for
convenience only and will not affect the construction of the sections.
Revision date: May 28, 2024